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FAQs

Frequently Asked Questions

Frequently asked questions have been answered below. For further inquiries, reach out to our Fashion Consultant at 03-111-555-HSY or on support@theworldofhsy.com

HOW LONG WILL MY ORDER TAKE?

From payment to delivery, the process may take anywhere between 12 and 16 weeks for bridal dresses and 8 to 12 weeks for formal dresses.

HOW DO I PAY?

We have multiple payment options. You can pay online via Bank Transfer (account numbers provided at checkout) or use a Master or Visa Card. Just press the “Order Now” button to proceed with your order.

WHAT IS THE PAYMENT PROCESS?

We require 50% down payment to confirm your order. The balance is payable when your outfit is ready before delivery.

I PLACED AN ORDER ONLINE, WHAT’S NEXT?

Our sales consultant will get in touch with you through WhatsApp and/or email to ensure everything is in order.

CAN I CUSTOMIZE MY ORDER?

Yes. Selected customization options are available.

I HAVE MORE QUESTIONS.

If you have any further questions, please talk to our support team on WhatsApp.

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